Reporting and Finance
Session Popularity
The Session Popularity report shows enrollment numbers, capacity utilization, and waitlist depth for every session on your event. Use it to identify oversubscribed sessions (candidates for a larger room or a second run) and undersubscribed ones (candidates for promotion).
Report Columns
| Column | Definition | SF source |
|---|---|---|
| Session Name | The name of the session | conference360__Session__c.Name |
| Date / Time | Session start and end time displayed in the event timezone | conference360__Session_Start__c, conference360__Session_End__c |
| Room | The assigned room for this session | conference360__Room__c |
| Track | The session track or category tag | Session track field |
| Capacity | The maximum attendee count for this session | conference360__Maximum_Registrants__c |
| Enrolled | Number of attendees currently enrolled in this session with a confirmed status | Count of linked conference360__Attendee__c records with enrolled status |
| Utilization % | Enrolled ÷ Capacity × 100 — shown as a progress bar in the report | Calculated in Forge at report render time |
| Waitlisted | Number of attendees on the session waitlist | Count of conference360__Attendee__c records with Waitlisted status on this session |
| Checked In | Number of session attendees who have been checked in via the Check-In app | Count of check-in records for this session |
Sorting and Filtering
The Session Popularity report supports the following filters and sort options:
- Sort by: Enrollment (descending — most popular first), Utilization %, Waitlist size, Session date/time, Room
- Filter by: Session track/category, Date (day of event), Room, Enrollment threshold (show only sessions above/below N% utilization)
- Search: Free-text search on session name
Using Popularity Data
Common actions driven by the Session Popularity report:
| Scenario | Recommended action |
|---|---|
| Session at 100% with a long waitlist | Increase Maximum Registrants if room allows, or change the room assignment to a larger space; consider scheduling a repeat session |
| Session under 20% utilization | Send a targeted email to unregistered attendees highlighting the session; review the session description and speaker information for appeal |
| Multiple sessions in the same time slot all near capacity | Review the overall schedule for capacity bottlenecks — consider staggering start times |
| High check-in rate but low enrollment | Investigate whether walk-ins are being checked in without prior enrollment; ensure the check-in app is validating session enrollment |
Session capacity is enforced in Salesforce
The conference360__Maximum_Registrants__c field on Session__c is the authoritative capacity cap. When this field is set, Forge enforces it during session selection at checkout — once capacity is reached, the session is marked full and enrollments are placed on a session-level waitlist. Setting the field to 0 or blank removes the cap.